Terms & Conditions
Terms and Conditions1. Introduction 1.1 These terms and conditions ("Terms") govern your use of the services, activities, and support provided by Mandala Trust CIO ("the Charity").
By accessing or using our services, you agree to be bound by these Terms.
1.2 The Charity is a registered charity in England and Wales (Charity Number: 1180254), dedicated to supporting adults with learning disabilities.
1.3 We reserve the right to amend these Terms at any time. Any changes will be communicated through our website or other appropriate channels.
2. Eligibility and Use of Services
2.1 Our services are provided to individuals who meet the eligibility criteria set out by the Charity.
2.2 All users must adhere to our policies and guidelines while using our services, including treating staff, volunteers, and other users with respect.
2.3 The Charity reserves the right to suspend or terminate services for any individual whose conduct is deemed inappropriate or harmful.
3. Safeguarding and Duty of Care
3.1 The Charity is committed to safeguarding adults with learning disabilities and follows all applicable safeguarding laws and guidelines.
3.2 Any concerns regarding safety or well-being should be reported to the designated safeguarding officer immediately.4. Data Protection and Confidentiality
4.1 We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
4.2 Personal information provided to the Charity will be used solely for the purposes of delivering our services and will not be shared with third parties without consent, except where required by law.
4.3 Users have the right to access, amend, or request the deletion of their personal data by contacting our Data Protection Officer.
5. Limitation of Liability
5.1 To the fullest extent permitted by law, the Charity excludes all liability for any loss, damage, or injury arising from the use of its services, premises, or activities, except where such exclusion is prohibited by law.
5.2 The Charity does not exclude liability for death or personal injury caused by its negligence, fraud, or fraudulent misrepresentation.
5.3 We do not guarantee uninterrupted access to our services and are not responsible for any interruptions beyond our reasonable control.
6. Donations and Fundraising
6.1 All donations made to the Charity are voluntary and non-refundable unless otherwise required by law.
6.2 Fundraising activities undertaken on behalf of the Charity must comply with all relevant laws and our internal guidelines.
7. Third-Party Links and Services
7.1 Our website and services may include links to third-party websites or services. The Charity is not responsible for the content, policies, or practices of these third-party entities.
8. Complaints and Dispute Resolution
8.1 If you have a complaint about our services, please contact us at [contact details] to allow us to address your concerns.
8.2 Any disputes arising from these Terms will be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.
. Governing Law and Jurisdiction
9.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
9.2 Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
10.1 For any questions or concerns regarding these Terms, please contact us at: Mandala Trust CIOFlat 7Wentworth Court26 Maldon RoadWALLINGTONSurreySM6 8BXEmail: mandalatrustcio@gmail.com
By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.